Bitlink Technology

IT Support – Networking – Sales

About Bitlink

Why would you choose Bitlink Technology?

  • Competence – I have been doing IT work since 2001 (and was an avid hobbiest long before that). I get and keep my clients by word of mouth. If you’d like references, please ask.
  • Communication – I do my best to communicate clearly in language that suits you and your level of experience and knowledge, from plain english to rather “geeky” and anywhere in between.
  • Integrity – My reputation is key to my business. I want to do good work in an ethical manner, charge a fair price, and develop great relationships with my clients.
  • Trust
    • Your data is valuable and will be treated with the utmost care and confidentiality.
    • Your time is valuable, as is mine, and I work hard to keep appointments or advise you of changes.
    • If I am not able to address your needs or wishes, I will not pretend that I can. I will try to find or refer you to someone who can.
  • Experience
    • I understand that solving a problem or implementing a new technology has both short-term and long-term costs, and consider that when offering solutions.
    • I understand that for a small business, sometimes time is the most valuable commodity, while for a homeowner price may be the most important factor, and for a non-profit organization the choices are sometimes based on the type of funding received.
    • Whether you are the type that loves lots of advice, lots of information, and wants to watch everything I do, or you are the type who doesn’t want to know a thing, I believe we can enjoy working together.
    • Together we can find the best solutions for you.

What kinds of work do I do?

  • Networks installed and maintained
    • Wireless and wired networks installed
    • Troubleshooting and upgrades
    • Server installation & maintenance
    • Firewalls, security, VPNs, etc.
  • Computer upgrade, protection and repair
    • Windows, Mac and Linux support
    • Troubleshooting, repairs, upgrades
    • Data Recovery from dead or failing drives
    • Virus removal, virus protection, spyware removal
    • Software installation
    • Hardware installation
    • Training
  • Internet
    • Own your own domain
    • Set up a web site
    • Centralize / personalize your email
    • Web site programming for dynamic content pages (php/mysql/jquery)

Rates

My standard fee is $55/hour. Non-profit and faith-based organizations receive a 20% discount.
Ongoing contracts, programming work and larger jobs can be negotiated.
Onsite visits have a half-hour minimum, and I charge in 1/4 hour increments.
For clients outside of Saskatoon, I charge for travel time in one direction.
I will keep you informed to minimize any billing surprises.

Bitlink Technology is based in Saskatoon, SK, Canada.