Like the leaves of Autumn, your hard drive will die. Your hard drive is where all you stuff is stored. Please make sure that the things that are important to you, like your photos, email, documents, addressbook, and financial/tax data are stored in at least two places. If you have a copy on a USB stick,... Read→
You know how computers seem to slow down over time? Sometimes it’s because we ask more of them, sometimes they just need more memory, but Windows itself does seem to get sluggish as it ages. Here is a link to a great article about keeping your computer running well year after year. Read More →
Bitlink Technology now offers the possibility of Remote Support. Sometimes the best fix is easily accomplished by inviting me to temporarily take control of your mouse and keyboard, so that I can change a setting, fix a configuration, find a file, etc., all remotely. Details follow. Read→ Read More →
Bitlink Technology offers IT support services for your small business, non-profit organization, and home.
IT services include network planning, setup and maintenance, computer repair, backup, training, web site development, and more.
I do most work onsite (I come to you).
I try to use plain english, be upfront about costs, and minimize surprises.
Phone or SMS:
Email:
Les Klassen Hamm
Saskatoon, SK
Microsoft’s Fix it Center is a do-it-yourself troubleshooting program that tweaks common Windows issues, and it comes straight from Microsoft. It’s average-user friendly, and addresses everything from network glitches to media player issues. Fix it Center is still in beta, but is stable enough to use. The program offers a variety of categories (27, to be exact), and will give you an estimate of how long each problem will take to troubleshoot. Once you select a category, the program will take you through each situation step-by-step. The instructions are easy and clear to understand,... Read→
Microsoft’s Security Essentials, which you can get directly from Microsoft at http://www.microsoft.com/Security_Essentials/ seems to be a pretty good anti-virus program. But be warned there is a fake program with a very similar name making the rounds. The fake one is called Security Essentials 2010. Avoid that one. If in doubt, don’t download from a link or an email link. Go to the microsoft site and download the original. Read More →
We used to fear floppy disks for transferring viruses and other nasties to our computers, then emails, maybe USB sticks, even web sites. According to rather thorough report at ZD Net, Malicious PDF files comprised 80 percent of all exploits for 2009, due to flaws Adobe Acrobat Reader. Essentially that means that most infections that got into computers last year (mostly Windows computers) were because someone used Acrobat Reader that wasn’t up-to-date and opened an infected PDF file. What can you do? There are several good options: If you use Adobe Acrobat Reader, run the updates. Get the... Read→
I’m seeing an increase in clients with virus/malware problems this week, and I’m also aware that there are some significant security updates that users should apply. If you haven’t lately, I would recommend doing the Windows updates very soon (including an important Internet Explorer update) and also applying the latest Adobe Reader updates, which also cure some significant security issues (by which I mean a way of getting a virus). Do you backups. Run your updates. Save your money. Read More →
Choosing the right anti-virus software can be difficult, partly because it’s very hard to compare them, partly because it depends on what is important to you, and partly because the landscape keeps changing. Do you want the one that is the best at detecting viruses, or the one that is best is removing viruses, or the one that is least likely to harm your machine’s performance? There are several very good options. My current preference for home users is Microsoft Security Essentials, which scores well on detection tests, is mostly unobtrusive, and seems to have very little effect on... Read→